Your cgt99 Privacy Our Top Priority

Cgt99 is a trusted online gaming platform in Bangladesh. When you use our services, you share certain personal information with us — we treat that information with the utmost care and protect it to the highest standard. The cgt99 Privacy Policy is our written commitment to you, explaining what happens to your data, who can access it, and how you can stay in control.

This Privacy Policy applies to the cgt99.org website, mobile app, and all cgt99 services. By creating an account on cgt99, you agree to this policy. We encourage you to read it carefully before registering.

Cgt99 collects various types of information to provide you with a secure and personalized gaming experience. Data collection is always purpose-specific — we only collect what is strictly necessary.

Directly Collected Information:

• Name, date of birth, email address, and mobile number provided at registration.
• National ID or passport details for identity verification (KYC).
• Mobile banking numbers for payments (bKash, Nagad, Rocket, etc.).
• Information and messages provided when contacting the support team.

Automatically Collected Information:

• IP address, browser type and version, and device information.
• A log of which pages you visited and how long you stayed, as well as the games you played.
• Approximate information related to login time and location.
• Session data collected through cookies and similar tracking technologies.

Cgt99 uses your information solely to improve our services and make your experience safer and more enjoyable. The key purposes are outlined below:

• Account Management: For your registration, login, identity verification, and account security.
• Payment Processing: To process deposits and withdrawals and to prevent fraudulent activity.
• Personalization: To recommend games and offers tailored to your preferences.
• Promotional Notifications: To notify you about new bonuses, promotions, and updates (you may opt out at any time).
• Customer Service: To handle your inquiries and resolve complaints.
• Legal Obligations: To comply with anti-money laundering regulations and international gaming standards.
• Responsible Gaming: To identify possible signs of addiction and take the necessary steps.

Cgt99 never sells or transfers your personal information to third parties for commercial purposes. However, limited data may be shared in specific circumstances:

• Payment Provider: Only the necessary payment details are shared with the mobile banking provider to complete the transaction.
• Game Provider: Licensed game providers may access minimal data necessary to operate their games.
• Law Enforcement: Where required by Bangladeshi law or court order.
• Fraud Prevention Services: In compliance with international standards for anti-money laundering and fraud prevention.

In all such cases, third parties are required to comply with cgt99's privacy standards and may not use the information received for any other purpose.

Cgt99 uses industry-leading technology to keep your data secure. Multiple layers of protection at every level guard your information against unauthorized access.

• SSL/TLS Encryption: All data transfers between your browser and our servers take place over encrypted channels.
• Secure Servers: Data is stored on secure, firewall-protected servers.
• Two-Factor Verification: Two-factor authentication is available for added account security.
• Regular Security Audits: Third-party cybersecurity experts conduct regular system audits.
• Restricted Access: cgt99 staff can only access specific information when required for their work.

The cgt99 website stores cookies in your browser. Cookies are small text files that make your browsing experience smoother and more personalized. Under cgt99's privacy policy, cookies fall into three categories:

• Essential Cookies: To maintain login sessions and ensure site security. The site may not function properly without these.
• Performance Cookies: To analyze which parts of the site are used most and improve the service accordingly.
• Preference Cookies: To remember your preferred language, games, and settings.

You can manage or block cookies through your browser settings. Please note that disabling certain cookies may limit some site features. cgt99 does not use third-party advertising cookies.

Cgt99 believes every member should have full control over their own data. See your rights in the list below:

Cgt99 is strictly for adults — no one under the age of 18 may use this platform. We do not collect or store personal information from anyone under 18 under any circumstances.

• Age verification is mandatory at registration — confirmed via date of birth and a valid ID document.
• Cgt99 reserves the right to immediately suspend any account suspected of being used by a minor.
• If any data belonging to a minor is collected inadvertently, it will be deleted immediately.

Cgt99 reviews and updates this Privacy Policy from time to time. Changes may be made in response to updates in legal regulations, the introduction of new services, or technological developments.

• Registered members will be notified by email when significant changes are made.
• The date of each update will be clearly displayed at the top of this page.
• Continued use of cgt99 after any changes take effect will be considered acceptance of the updated policy.
• For significant changes, you may be asked to provide your consent again.

For any questions, concerns, or requests regarding our Privacy Policy, please contact cgt99's data protection team. We're always here to help.

• Email: [email protected]
• Live Chat: Reach us 24/7 via live chat support on the website.
• Response Time: Typically within 1–3 business days.