Responsible Gaming

At cgt99 Responsibly Play — keep the fun, keep the control

Gaming should be a source of entertainment, not stress. cgt99 believes every member deserves to play joyfully and within their own limits. On this page you will find all the responsible gaming tools, guides, and support resources you need.

18+ Only
Limit-Setting Feature
24/7 Support
Self-Exclusion System
Section 01

What is Responsible Gaming and Why It Matters

Responsible gaming at cgt99 means enjoying games mindfully, with a clear plan and within your means. Online gaming can be a great source of entertainment — but when it shifts from a habit to an addiction, it can seriously affect your family, finances, and mental health.

Cgt99 genuinely cares about the wellbeing of every member. We are more than a gaming platform — we are committed to building an environment where every member can play safely and enjoyably. Responsible gaming rests on three pillars: knowing your limits, sticking to them, and seeking help when needed.

Cgt99's responsible gaming policy is built to international standards. On this page you will find out how to set your own gaming limits, recognize the signs of addiction, and where to get help if you need it.

Responsible gaming at cgt99 is not just a rule — it is a core part of our commitment to you. We want you to always play with a smile.

Section 02

Warning Signs of Problematic Gaming

Gaming addiction usually develops gradually, making it hard to notice early on. cgt99 encourages all members to stay aware of the signs below. If you spot them in yourself or someone close to you, take them seriously.

Chasing losses with bigger bets to recover money
Spending far more time gaming than originally planned
Feeling restless or irritable when not gaming
Prioritizing gaming over time with family and friends
Using bill money or household funds for gaming
Skipping sleep, meals, or work to game
Hiding the extent of gaming from family
Being unable to focus on work or studies because of gaming

If you recognise more than three of the above signs in yourself, contact cgt99's support team or take a temporary break.

Section 03

Self-Assessment

Answer the questions below honestly in your mind. Your responses will reveal where your gaming habits actually stand. cgt99's responsible gaming guide says — knowing yourself is the most important step.

1
Have I ever played beyond my budget?
2
Have I kept playing after a loss just because I was upset?
3
Has a family member or friend expressed concern about my gaming?
4
Have you tried to stop gaming but found you could not?
5
Have I taken out loans or dipped into savings to fund my gaming?
6
Do you feel restless or struggle to sleep when you are not gaming?
7
Do I play in secret during work hours or late at night?
8
Am I surprised by how much I have been gaming?

If you answered "Yes" to more than 3 questions, it's time to pause and consider using cgt99's self-exclusion or limit-setting tools.

Section 04

Cgt99 Limit-Setting Tools

Cgt99 gives every member the ability to stay in control of their gaming. From your account settings, you can easily set the limits listed below. Using these tools is not a sign of weakness — it is what a smart player does.

Limit Types What is controlled Applicability
Deposit Limit Set the maximum amount you can deposit daily, weekly, or monthly. Instant
Betting Limits Set a maximum amount in BDT you can wager per game or per day. Instant
Loss Limit Set a maximum loss limit after which your gaming session will be stopped. Instant
Session Time Limit Set a limit on how long you can play in a single session. Instant
Cooling Off Take a temporary break ranging from 1 day to 6 weeks. Instant
Reality Check You'll receive reminders at set intervals showing how long you've been playing. Instant
Self-Exclusion Options to close your account for 6 months or permanently. Via Support

Increasing a limit does not take effect immediately — there is a 72-hour waiting period for your protection. However, reducing a limit or taking a break applies instantly.

Section 05

Self-Exclusion Process

If you feel you need an extended break from gaming, use cgt99's self-exclusion feature. It's a powerful tool that completely deactivates your account for a set period.

  1. Get in Touch with Support Contact cgt99's support team via live chat or email to request a self-exclusion.
  2. Set the Duration Choose any duration — 6 months, 1 year, 2 years, or permanently.
  3. Identity Verification Your identity will be verified for security purposes.
  4. Account Inactive Once self-exclusion is active, you will no longer be able to log in and will not receive any promotional messages.
  5. Reconsideration After the Period Ends To resume playing after the period ends, you'll need to contact cgt99 Support — your account does not reopen automatically.

Attempting to open a new account during self-exclusion is a violation of cgt99's rules. If detected, both accounts may be closed.

Section 06

8 Tips for Building Healthy Gaming Habits

Responsible gaming does not mean stopping altogether — it means playing with awareness. cgt99 believes that building the right habits keeps gaming enjoyable for the long term. Follow the tips below:

  • Set your budget first: Before you play, decide the maximum amount you are willing to spend. Once you reach that limit, stop for the day.
  • Stick to your time limits: Allocate a fixed amount of time for gaming each day. Set an alarm so the hours don't slip by unnoticed.
  • Don't play under stress: Avoid gaming when you're angry, sad, or frustrated. Decisions made under emotional pressure often lead to losses.
  • Accept losses as normal: Wins and losses are both a normal part of gaming. Rather than taking a loss personally, treat it as the cost of entertainment.
  • Take a break: During long sessions, step away to drink some water, take a short walk, or rest. Give both your body and mind a break.
  • Be honest with your family: Do not keep secrets from your family about your gaming. Open, honest conversations are the foundation of a healthy relationship.
  • Keep other hobbies too: Make time for entertainment beyond gaming. Reading, sports, or spending time with friends are all important for your mental wellbeing.
  • Keep Reality Check on: Keep cgt99's Reality Check feature turned on so you receive regular reminders of how long you have been playing.

Remember — gaming on cgt99 should be an enjoyable part of your day after other responsibilities, not the center of your life.

Section 07

Protection of Minors

Cgt99 strictly serves individuals aged 18 and above only. Age verification is mandatory at registration, and identity documents are required in any cases where age is in doubt.

If there are children or teenagers in your household, take the following steps:

  • Use a strong password on your device and never share it with anyone.
  • Install parental control software on your browser.
  • Avoid staying logged in to the cgt99 app or website.
  • Have an open conversation with your child about the risks of online gaming.
  • If you suspect a minor has accessed your account, contact cgt99 Support immediately.

If cgt99 suspects a user may be underage, the account is suspended immediately. We make no compromises when it comes to protecting minors.

Section 08

Frequently Asked Questions (FAQ)

Yes, but for your protection there is a 72-hour waiting period after requesting a limit increase. This window exists to prevent impulsive decisions. Reducing a limit or taking a break takes effect immediately.

No. Once self-exclusion is active, cgt99 will not send you any promotional emails, SMS, or notifications. All marketing communications are completely suspended during this period.

Start by speaking with them compassionately, without blame. Reach out to the cgt99 Support team — they can also guide family members. For professional help, consult a local mental health specialist.

When Reality Check is enabled, you'll receive a pop-up notification at set intervals (e.g., every 30 minutes or 1 hour) showing how long you've been playing. You can then choose to continue or take a break.

No, your account does not reopen automatically. Once the period ends, you need to actively contact cgt99 Support and request account reactivation. This step is intentional — to ensure the break is effective.

Not at all. Setting limits is a smart decision and has no negative impact on your account standing, bonuses, or VIP level. cgt99 respects members who game responsibly.
Our Commitment

In responsible gaming 6 Initiatives by cgt99

Cgt99 is constantly working to protect your wellbeing. See our key initiatives below.

Smart Limit Controls

At cgt99, you can set your own deposit, wagering, loss, and session time limits. Control is always in your hands.

Reality Check System

Cgt99's Reality Check feature notifies you at regular intervals to let you know how long you have been playing — so you never lose track of time.

Self-Exclusion System

If you need an extended break, use cgt99's self-exclusion tool. Choose any duration from 6 months to permanent.

Minor Protection

Cgt99 follows a strict age verification process. No one under 18 is permitted to open an account.

24/7 Support Team

Cgt99's support team is always ready to help with any questions or concerns about responsible gaming — feel free to reach out.

No pressure

Cgt99 never pressures you to play more. Our promotions and bonuses are always optional — play on your own terms.

Play Safe

Play responsibly, Enjoy the fun

Responsible gaming at cgt99 means keeping the fun alive. Play within your limits, stay connected with family, and enjoy gaming as a positive part of your life.

18+ Only
Free Limit Setting
24/7 Support
Self-Exclusion Feature
বাংলা